What to Bring For Check-In:

Check Out:   No charge for the day out if pet is picked up by 12:00 PM (Noon) unless pet has been groomed on that day.  There is a grace period until 1:00 PM before the additional day is charged.

Special Holiday Arrivals & Check Outs:  Bokhara does offer a special check out period on all holidays between the hours of 9 AM - 11:00 AM on the actual holiday date.  Any departures on the holiday date will be charged for the full day of departure.

  Why does my dog need a bath before coming home?    Boarded pets do not stay as clean as they do at home for several reasons. Dogs are very active in the kennel and are normally exercised on concrete, not grass or gravel which helps them stay cleaner but is impossible to disinfect. Although our staff is vigilant in scooping and cleaning, dogs may soil their feet and coat. Longer coated breeds will become more soiled than shorter coats but to ensure a happy and sweet smelling homecoming, both should have a bath prior to going home.

Payment:  Payment in full is required at the time of checkout. We accept payment in the form of cash, check with valid  driver’s license, Visa, MasterCard, American Express, Discover and debit cards. We reserve the right to request a non-refundable deposit on all services. 

Reservation Modifications: If you Need to Make Changes to the Number of Days you have Reserved To avoid being charged for the days reserved seven (7) days’ notice is required to so we will have time to rebook the space that was reserved for your pet:

      1.     Change the number of days you have reserved
2.     Cancel reservations for all holidays *

* The exceptions to this are Christmas and New Year’s. Changes for these holidays must be made by December 1^st  to avoid  being charged for the days reserved.

Holidays - Pets with boarding reservations for Thanksgiving, Christmas, Spring Break and Easter will be charged for all days reserved.

Medication Administrations: - $1.00 Per Hand Administration.  Insulin - $3.00 Per Injection.  Vitamins, food supplements & heartworm medications are not charged for administration. if they are readily eaten from the hand or in their food.

Geriatric Charges may be added if we deem necessary - Starting at $5.00 Per Day Additional.

Sanitary Clean-Up Baths: Any pet in the kennel in need of a bath will be "kennel bathed" at a nominal fee.

What you should bring and should not bring with your pet:

Bedding: If you wish to bring his/her bedding please do not bring anything that can't be washed with bleach. All articles brought in with pets will be returned clean as we frequently wash bedding belonging to a pet guest.

Items From Home: Pets use articles brought in with them as toys and chewing play things, so please do not bring any item which you do not wish to be chewed. Also, large foam or cedar filled pet beds are difficult for us to wash so we discourage you from bringing large beds.   Bokhara Pet Resort provides comfy bedding such as blankets, Kundura pet cots and lambskin rugs to cover the floor of our suites.

Items from home might include toys, towels, small blankets, etc. for these items will contain your household smells and make the pet feel more comfortable while away from home.    Please limit the number of items to 2 or 3 pieces. Label all items with your last name and the pets name.   Do not bring your pet’s favorite toy - bring new toys that will stimulate your pet’s interest. We will take every care with your pet's possessions, but we will not be responsible for items lost or eaten. Keep in mind we do not guarantee return of these items - please only bring items you consider to be “disposable”.

Bowls:  We use stainless steel bowls that are washed and sanitized after each use so you do not need to bring bowls from home.

Veterinary Information:  Please don't forget your current vaccination records! Check our Requirements page to verify you pet has all the required vaccinations. 

Leash and Collar:  Please make sure when you arrive at Bokhara Pet Resort, you bring you're pet into the office on a leash.  For safety we remove all choke chains collars and return them to you along with your leash.

Emergency Contact Numbers:  Every attempt will be made to provide the care necessary for your pet should an emergency occur. It is important that you leave a phone number where you can be reached or an emergency contact person so that communication between you and the veterinarian can take place in a timely manner. If there is an emergency, we contact your veterinarian first. If he or she is unavailable, we contact another veterinarian. Then we call you at the emergency number you provide. Please notify us about any pertinent medical history or problems with your pet.  Emergencies: If there is an emergency, we contact your veterinarian first. If he or she is unavailable, we contact another veterinarian. Then we call you at the emergency number you provide. Please notify us about any pertinent medical history or problems with your pet.

If Someone Else Drops Off or Picks Up Your Pet For You:  If you have made arrangements for someone else to drop off or pick up your pet for boarding please let Bokhara Pet Resort know who that authorized person is.  We do not accept or release pets from other than the owner unless prior arrangements have been made.

Dog & Cat Pet Boarding & Doggie Day Care - In-Home Pet Sitting Services
Near the Grand Traverse Resort & Casino, Near Traverse City, MI and located
on the shores of Elk Lake and close to Torch Lake