In & Check Out
Check-ins: It doesn't matter what time you arrive for check-in as long
as it is during our open times on that day.
check-out time is 2:00pm with a grace
period until 3:00pm Weekdays and Saturday.
Any checkout after 3pm incur a Extended Stay fee
of $8 up until the time of closing on that day
On Sunday our open hours are
9:00am - Noon, and from
5:00pm-6:00pm. Pick-up during our
Sunday evening hours
are for your convenience and the
full day board is always charge for that day.
Any arrivals or departures between Noon & 5pm must be
pre-approved and may incur the late arrival or
checkout fees depending on the availability of
staffing during those hours.
Dog's signed up for
Doggie Day Camp or Doggie Swim Camp on their departure day
are not charged
a Extended Stay late fee if they stay past our 3:00pm check-out time.
are the day of the holiday and the day on
each side of the holiday for a total of
3 days charged at
the Holiday rate. Between December 22nd-January 2nd, and Spring Break Week
Rate is in effect for the entire week of that break.
The reason for the $1 increase over holiday and spring break
periods is to help cover the additional staffing
requirements. First Time Visit & Senior
Discounts are valid during the holiday periods - other
discounts do not apply during holiday periods.
or Before Hours
Arrivals or Departs MUST be pre-authorized and firm. If after hours times are pre-approved by Bokhara - a
non-refundable deposit of one
night is required to hold that reservation and the deposit must
have been completed and on file at least 3-5 days prior to any
pre-authorized early or late arrival in order for Bokhara to
schedule their staffing times. After hours arrivals are not
confirmed unless the non-refundable deposit is on file. Early or
Late Arrival/Departure fee is not charged per
pet but is a flat fee for the special
the after hours fees below:
Early Arrival Fees:
No early arrivals will be accepted before 7:45am.
between 7:45am and our normal opening times for that day are charge
at a non-refundable $25. All after hours are by by
Late Check Ins or Late
Depart Fees are charged
starting at $25 between our
posted closing times and 8pm for that day.
After 8pm until 10:00pm
there is a $50 charge for opening for a late check-in or
a late check-out. There are
NO check-ins or
check-outs after 10:00pm on any business day.
Please speak with us directly for pre-approval and
submit a one night non-refundable deposit to confirm
your requested after hours service. All after hours are by
pre-arrangement only confirmed a minimum of 3-5 days
prior to any arrival/depart times.
Multiple Pet Discounts for Family
Pets Sharing Suite:
Our discounts are off the
smaller of the number of pets of the same family sharing an individual
Pet Sharing Suite 25% Off 3rd
Pet Sharing Suite 50% Off 4th Pet
Sharing Suite $50% Off
- 1st Visit , Senior Discounts & 1st Responders
SEE: Bokhara's Discount
Program for some additional boarding
We reserve the right to
deny admittance to pets lacking proof of vaccinations, and/or pets
displaying signs of untreated or potentially contagious conditions,
and/or aggressive behavior.
We reserve the right to charge handling
fees for excessively difficult or aggressive pets requiring
additional staff and\or additional time in order that we may deliver
proper care. Upon admission for services,
your signature of contract acknowledges your awareness and
acceptance of our policies.
Minimum age for all services is
4 months of age with a minimum of two sets of vaccinations current.
- All pets arriving must be in good health with vaccination
records current. Any pet with signs of pest infestations
will be bathed at the owners expense. Grooming or
bathing is recommended for all pets at departing date. Any
pet requiring medical attention will be taken to the
veterinarian. Charges will be at the owner's expense. Every
effort will be taken to contact pet owner prior to
any veterinary visits.
The essential vaccinations for your pet are as follows:
Dogs: Rabies, 1 or 3 year (puppies six months of age)
DHLP, 1 or 3 years
is HIGHLY recommended but not required.
every six months or Annually - see below:
Bordetella must have been administered within the
months, and more than seven days from a boarding
reservation during the time period from May 31st - September 15th when the
canine cough virus is most prevalent.
During the remaining months of
the year we only require the vaccination to
have been given annually. If you are a regular Bokhara
boarding client you may wish to schedule your annual
vaccinations to be given the End of April or the 1st part of
May in keeping with our summer Bordetella restrictions.
We recommend that the Bordetella be given in the
form for more protection against this virus.
You may ask "why is a
six month Bordetella required if my vet says it's good for a year".
As the Traverse City area is a summer resort destination there
are guests traveling with their pets to Traverse City from all
over the country. Bordetella (Kennel Cough) is highly contagious
and a nasty virus for which the Bordetella vaccines tends to lose efficacy around six months
after innoculation. Our requirement of within six months
during the high humidity/hot weather months for this vaccination is
an extra step we take to help protect your pet.
What is Bordetella?
Bordetella is a vaccination to help prevent a
condition known as "canine cough". It is shown
that this vaccination has little protection
after six months, thus we require that it be
administered within the six months prior to a
board stay or a grooming visit.
It has also been a known
fact that the vaccination can cause a break
through and actually cause a mild form of canine
cough so it is advisable that all Bordetella
vaccinations be given a minimum of seven days
prior to any boarding stay. Please note that
Canine Cough is a virus family of over 200
strains and that all vaccinations on the market
today only cover about 30 of the most common
strains. Bordetella vaccinations do not
guarantee any protection from this virus,
but it does help for a milder case - if the
strains encountered are of the most common
variety. Bokhara Pet Resort takes care to make
sure that all pets are vaccinated against canine
cough, but we DO NOT take responsibility for
any break through, or outbreaks in this large
family of virus.
For 1st Visit Guests we do
want your pet's vaccination records to be faxed or mailed to us in advance
(231) 264-6667, so we can verify that all of the
vaccinations that we require are current and up to date well prior to
Cats: Rabies, 1 or 3 years
FVRCP, 1 year
but not required
All vaccination records must be from a licensed veterinarian.
Additionally, we require that you maintain a year-round treatment for ticks
and fleas in order to protect our resort from any contamination and thus
protect all of the pets. We recommend topical solutions such as Advantage and
Frontline. These products are available over the counter or from your
veterinarian. We do not suggest collar
Please talk to your veterinarian about your options and frequency of treatment.
No charge for medications, vitamins, food supplements, heartworm meds,
or chewable meds if they are readily eaten from
the hand or can be mixed in with their food. Extensive medications
may be charged according to the administration times and frequency -
to be determined.
Pets Do to the constraints associated
with the care of diabetic pets Bokhara does not
accept those pets for boarding requiring insulin
may be added if we deem necessary -
Starting at $5 per day additional.
Clean-Up Shampoo & Dry Baths:
Our policy is not to send home smelly pets, thus any
dog at the Resort may need a shampoo and dry for a very nominal
charge. We use our discretion (nose) on dogs
to determine if they should have a shampoo and dry before being
picked up. Owner will be charged for all shampoo and dry